Join the City Tours MKE Team

Job Responsibilities

• Describe points of interest around the city to the group and answer any questions, which requires learning a comprehensive history of each checkpoint.
• Provide directions to visitors who would like to check out a specific area at a later date, and provide information related to lodging, food and other amenities
• Monitor the behavior of the group, especially when young children are in it, and ensure everyone remains in compliance with the rules
• Greet visitors as soon as they get on board the cruiser/bus, and show people to their seats if necessary
• Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
• Work with management to develop new tour routes based on sites visitors have expressed interest in
• Maintain a positive, friendly demeanor at all times
• Keeping to a schedule
• Driving guests around safely

Job Skills & Qualifications

Required:

• Great public speaking skills
• Outgoing personality
• Punctual
• Previous experience with some kind of performance-based art
• Flexible schedule to work on weekends
• Has a valid drivers license with no penalties
• Must be 23 years of age or older

Expectations:

• Lead 2-4 tours daily with enthusiasm and energy
• Prepare tour materials, including staying up to date on company developments and relevant industry news to add flavor and value
• Schedule private and public tours of the City.
• Follow all safety guidelines and ensure that guests remain within designated areas
• Record and report any unusual incidents or violation of safety guidelines
• Collaborate with the sales team for smooth handoff at the end of each tour
• Strong, captivating storytelling skills a must
• Minimum 1 year experience as a tour guide, public speaker, actor or salesperson (A plus but not mandatory)
• Terrific attitude and willingness to collaborate as part of a team

Preferred:

• High school diploma or equivalent
• Previous experience working as a tour guide

Job Responsibilities

• Training all tour guides to ensure consistency and quality
• Scheduling the day-to-day operations and tours
• One-on-one training and ridealongs

Job Skills & Qualifications

Required:

• Great public speaking skills
• Outgoing personality
• Punctual
• Previous experience with some kind of performance-based art
• Flexible schedule to work on weekends
• Has a valid drivers license with no penalties
• Must be 23 years of age or older
• Management skills and experience a plus

Expectations:

• Schedule private and public tours of the City.
• Follow all safety guidelines and ensure that guests remain within designated areas
• Record and report any unusual incidents or violation of safety guidelines
• Collaborate with the sales team for smooth handoff at the end of each tour
• Strong, captivating storytelling skills a must
• Minimum 1 year experience as a tour guide, public speaker, actor or salesperson (A plus but not mandatory)
• Terrific attitude and willingness to collaborate as part of a team
• Great multi-tasker
• Does well under pressure

Preferred:

• High school diploma or equivalent
• Previous experience working as a tour guide